Returns & Exchanges

At Pigeon, we want you to love your new style, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your purchase isn't a perfect fit, we are committed to making the exchange or refund process as simple as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all Pigeon garment tags and hygiene seals are still securely attached.

3

Ship It Back

Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location near you.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or ship your new exchange size within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing